Role Purpose

The Bartender is responsible for delivering cultivating strong guest relationships and delivering operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.

Key Responsibilities

• Provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store, including accurate pouring, stock control and product maintenance.
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs) as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
• Other duties as assigned

Skills and Competencies required

• Passionate and persistent about a delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
• Strong communicator with a professional presence to build relationships with guests and coworkers.

Qualifications/Skills

• Previous bartending experience required.
• POS and/or computer skills needed
• Knowledge of wine, liquor and spirits. Bartender certification a plus (or required if applicable)
• Ability to work a flexible schedule (night, weekends, holidays)
• Exceptional interpersonal skills
• Hands on team player with a strong work-ethic

• Maintain license and certifications as required by state.

Work Environment/Conditions:

While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.

Experience

• 1 - 2 years: Previous bartending experience required. POS and/or computer skills needed Knowledge of wine, liquor and spirits. Bartender certification a plus (or required if applicable) Ability to work a flexible schedule (night, weekends, holidays) Exceptional interpersonal skills Hands on team player with a strong work-ethic Maintain license and certifications as required by state.

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals