UPMC Passavant Hospital is seeking a Part-Time Barista to work in our Starbucks Coffee Shop.
UPMC Passavant is conveniently located just north of downtown Pittsburgh off of McKnight Blvd, 10 minutes from Ross Park Mall.
Purpose:
Prepares espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains workstation and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge.
Responsibilities:
- Welcome questions and educate guests.
- Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes.
- Operate espresso machine and video screen.
- Identify each drink and delivery.
- Performs cleaning tasks in accordance with store standards.
- Follows cash handling procedures and cash handling policies.
- Contributes to store profitability
- Contributes to store goals for increasing sales and improving profits.
- Learns and demonstrates creating the Starbucks experience.
- Offers customer demonstrations and samples using brewing equipment, discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
- Prepare and produce all drinks to the Starbucks standard.
- Batch like drinks together. Keep quest areas clean.
- Respond to the customer needs and thank each customer.
- Demonstrates the Just Say Yes behavior by taking care of customers needs.
- Follows store policy and procedures.