Full job description

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ASSET PROTECTION ASSOCIATE (Part Time)

Supports Shrinkage and Safety Awareness programs: Aids unit management to communicate current shrinkage and safety topics.

Conducting surveillance: Observes customer’s and contractor’s (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.

Detaining and Interviewing suspects: May conduct interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Field Investigations as needed.

Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.

Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.

Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.

Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed

Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit.

Requirements & Skills

· Hires are subject to successful background check

· Asset Protection Applicants must be 18 years of age or older and have a high school diploma or GED

· Retail hours include mornings, mid-shifts, evenings, weekends, & holidays

· Asset Protection knowledge: Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements

· Balanced Temperament: Maintains composure and handle high stress situations in a calm/effective manner. Is able to de-escalate matters and handles difficult situations with discretion.

· Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

· Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

· Intensity: Thrives working at a fast pace, with multiple priorities; self-motivated. Shines while engaging both internal and external customers. Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

· Integrity: Acts with integrity and honesty in all that we do

Careers @ JCP

• We know career growth is important, and you'll have many opportunities to be your best self, here at JCPenney.
• Apply online at jobs.jcp.com

What is in-it for you?

· Rich associate discount, up to an additional 25% off purchases* and a fabulous rewards program. Percentage varies based on method of payment and merchandise/product selection.

· Flexible Schedules that work with YOU!

· Numerous career growth opportunities and ability to cross-train

· Fast-Paced, supportive, team-oriented, and inclusive work environment

· Benefits eligible full-time positions offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match

You'll be PROUD to work at JCP. Here's a little about us.

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. JCPenney may be meant for you.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Application Question(s):

• Only apply if you are over the age of 18 (required for Asset Protection positions)

Education:

• High school or equivalent (Preferred)

Work Location: In person

Job Type: Part-time

Pay: $17.24 - $20.77 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person