and Job Title: Administrative Office Assistant
Location: Milwaukee (Near the West Allis and Greenfield Area)
Type: Part-time (8-16 hours per week) - In-person

Position Overview:
We are currently seeking a detail-oriented and organized Administrative Office Assistant to provide essential support in our office located near West Allis, WI. This role involves a variety of tasks, including filing paperwork, handling communication with doctor's offices, preparing documents, reviewing documents for accuracy, and basic data entry. The ideal candidate will possess strong computer skills, excellent attention to detail, effective communication abilities, and the desire to help members of the Milwaukee community receive the home care services they need. This role offers an excellent opportunity for someone seeking part-time office-based work and the chance to contribute to the smooth running of our office operations.

Responsibilities:

• Filing Paperwork: At Upendo Personal Care Agency we have a commitment to organization and handling our documents with diligence and care. You will assist us by physically and digitally filing documents on a daily basis.
• Phone Communication: It takes many different organizations to deliver the best homecare to the citizens of Milwaukee. You will contribute to this by making calls to Doctor’s offices across the Milwaukee area and handling incoming calls from our homecare workers and patients through effective communication.
• Timesheet Review and Preparation: Our homecare workers drop off and mail timesheets every week, as the Administrative Office Assistant you will review the timesheets for accuracy, follow-up with home care workers as needed, mail extra timesheets when needed, and help file and organize the timesheets in the office.
• Basic Data Entry: You will help us maintain accurate information by entering company data into our online system.
• Onboarding Assistance: Provide administrative support and training for the onboarding to our homecare workers. When we hire a homecare worker you will help the homeworkers fill out their onboarding paperwork and provide basic training on their administrative duties as workers.

At Upendo Personal Care Agency we believe in consistent, ongoing, and proactive training, our Administrator will always be there to provide any clarification and additional training for the above responsibilities. We also make sure you have all of the tools from a company laptop, phone, and personal office space to ensure you’re successful

Requirements:

• Basic computer competency and familiarity with Microsoft Office Suite or Google Suite.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to work independently and prioritize tasks effectively.
• Ability to use all office equipment (i.e. fax, copier, scanner, etc)
• Prior experience in an administrative role is a plus but not mandatory.
• High School Diploma or equivalent

About Us:
We are an at-home personal care agency based in Milwaukee, WI, dedicated to providing nonmedical care to those who need it the most. At Upendo, which means "love" in Swahili, we prioritize love and compassion in all our interactions with patients. Our mission is to deliver top-notch care to the citizens of Milwaukee and surrounding areas. To learn more about us, please visit our website at upendopca.com.

This role not only offers an excellent opportunity for someone seeking part-time office-based work but also provides a chance to contribute meaningfully to the efficiency of our office operations. If you are interested in making a positive impact to the lives of others and contributing to a compassionate work environment, we encourage you to apply. Don't hesitate to submit your application, even if you don't meet all the qualifications. For any inquiries, please reach out to us at [email protected].

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 8 – 16 per week

Schedule:

• Day shift

Work Location: In person