The Media Services Director is seeking an individual to perform highly responsible work supporting and maintaining the operation of the City's audio / video recording systems. This position focuses on the video recording of public meetings, generally during the evening hours.

This is an as needed position in the Media Services Division. $10.70 per hour with a 4 hour minimum. Position closes on October 23, 2024.

DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):

1. Provides professional, competent and timely service in the recording of public meetings. Excellent communications skills are required to efficiently and effectively provide information to employees and public board / commission members and the City Council on their use of audio / video recording services.

2. Arrive at least fifteen (15) minutes in advance of all public meetings. Operate audio / video equipment throughout entirety of meeting. Most meetings last approximately one to four hours.

3. Configure video equipment to broadcast on Channel 22 and record meeting to current recording media. Return Channel 22 to rolling presentation, or other current, media at close of meeting.

4. Assist public board / committee, City Council and employees liaisons with audio recording and conversion needs as required.

5. Works in a supportive role in the implementation, ongoing maintenance and upgrade of audio / video recording equipment in the City departments.

6. Evaluates trends in information and telecommunication technology, hardware, software and audio / video recording and makes recommendations to Director of Media Services regarding appropriate hardware, software and system needs.

7. Exercises discretion and maintains appropriate confidentiality concerning municipal related matters.

8. Coordinates activities with other employees, departments or agencies.

9. Establishes and maintains effective working relationships with employees, other departments and agencies, and the general public.

10. Maintains familiarity with and executes safe work procedures associated with assigned work.

11. Performs other related duties as required.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Well-developed skills to troubleshoot, prioritize, escalate and find technical solutions quickly and effectively, often using online and vendor resources; Entry-level knowledge of audio / video equipment, computer hardware and software applications related to audio / video recording, conversion and distribution. Basic knowledge of the capabilities and requirements of information technology equipment including CATV equipment from current cable franchise provider; Knowledge of the principles and techniques of systems documentation; Knowledge of the functions and organization of municipal government. Demonstrated ability to prioritize, complete and document own work; ability to make accurate arithmetic calculations; demonstrated oral and written communication; ability to maintain electronic and written records and prepare reports. Ability to maintain effective working relationships with employees, City Council, public boards and commissions and the public and to deal with service problems courteously and tactfully.

EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: Graduation from a college/university with an Associate’s degree in Computer Science, Information Technology, or a closely-related field, OR at least one year progressively responsible experience in audio / video management, support, or related information systems work; OR any equivalent combination of education and experience which demonstrates possession of required knowledge, skills and abilities. Must maintain valid NH motor vehicle operator’s license.

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