JOB DESCRIPTION

**This position is expected to last the duration of the Major League Baseball Season, approximately through September 2024**

At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark – T-Mobile Field – in one of the most beautiful, vibrant, and dynamic cities in the world.

We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2024 and a variety of concerts and special events. We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team.

Primary Objective: Provide a safe environment for guests, participants and employees, while contribute to provide exceptional experiences for all by diligently, respectfully and efficiently conducting security duties.

Essential Functions:

• Enforce all T-Mobile Park Security Department policies and procedures in a proactive and professional manner.
• Resolves concerns, provides information and directions to guests, clients, vendors, staff and visitors in a prompt and courteous way.
• Elevates questions and concerns to supervisor promptly.
• Assists with emergencies, including but not limited to injuries, alarms and evacuations.
• Ensures that staff and event credentials are worn and visible at all times.
• Performs access control functions, ensuring only proper credentials are allowed to access restricted areas.
• Utilizes electronic devices to verify credential validity.
• Identifies and reports hazards and safety concerns.
• Completed incident reports as required.
• Ensures that exit doors are not used as entrances and/or improperly opened during events.
• Stand in assigned area to complete security screenings, bag checks, or metal detector monitoring for duration of baseball game or event and until released by a supervisor.
• Assist in security setup including setting up tables, stanchions, barricades and walk-through metal detectors. This requires moving up to 30 lbs occasionally
• Bend, stretch, push and/or pull up to 10 lbs repeatedly to check bags and move bags through security screening.
• Stand, walk, and occasionally walk up and down stairs in order to complete job assignments.
• Use functional near vision to closely review contents of bags to ensure no prohibited items are being brought into the ballpark.
• Use security wand to efficiently screen individual guests as needed.
• Use functional near vision to closely review badges and credentials of authorized personnel to control and monitor access to restricted back-of-house areas in and around the ballpark.
• Promptly and effectively communicate all safety and security concerns seen in and around the ballpark using two-way radio. Must also be able to hear and comprehend two-way radio communication to monitor or address security concerns in assigned area.
• Performs all other security duties as assigned.
• Attend all mandatory Team Member meetings and training.

• High school diploma or GED preferred. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
• Previous experience in a customer-focused environment preferred.
• Must be 18 years of age or older.

• Ability to follow written and/or oral instructions.
• Strong customer focus; treats all guests with respect and courtesy.
• Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English; bi-lingual skills are a plus.
• Ability to work as part of a team in a fast-paced environment.
• Must be dependable and reliable to report to work on-time when scheduled.
• Must be able to work alone and in a team.
• Must be able to work 15 calendar days per month.

• Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
• Must be able to work afternoon, evening and night games or events, prior to opening of facility to the public and/or through closing of the facility.
• Must stand in place or have limited movement on concrete for duration of event.
• Must be able to bend, stretch, push and/or pull up to 10 lbs. frequently and move up to 30 lbs. occasionally.
• Must have functional near and far vision.
• Must be able to use communication tools such as two-way radios.
• Must be able to use electronic scanning devices such as magnetometers, handheld metal detection wands and handheld credential scanners.