Company Description

Cura Pelvic and Ortho Physical Therapy LLC is a Therapist owned clinic in the 40/42 Cleveland area in Garner, NC, that is dedicated to helping all individuals within our community. Cura Ortho PT offers non-surgical solutions for active women suffering from pelvic floor dysfunction, as well as treatment of sports and orthopedic injuries. We strive to understand our clients' needs and set treatment goals that allow our patients to quickly return to high performance and living life to the fullest.

Role Description

Will one of our team members planning a much deserved maternity leave, we are looking for a temporary part-time receptionist this summer. This is an on-site role, located in Garner, NC. The Front Desk Receptionist will be responsible for providing excellent customer service, operating the front desk processes, assisting clinic cleanliness, and performing other administrative tasks. We are looking for a proactive go-getter who is friendly and welcoming. This position is best suited for someone who is energetic, self-motivated, outgoing, and skilled at multitasking.

KEY RESPONSIBILITIES

• Greet and schedule patients using our management software system
• Patient information intake (Insurance type, date of birth, address, email, etc.)
• Ensure accurate, detailed and updated patient files
• Collect payments, copayments, and deductibles
• Communicate with insurance companies, medical assistants, nurses, case managers, law offices, physicians (via fax, phone, email) etc.
• Maintain communication with patients throughout the lifecycle of their treatment plans
• Assist with cleaning/ sanitizing the clinic as well as folding linens used within the facility
• Perform other duties or special projects as assigned

Qualifications

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Strong organizational and time management skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Knowledge of medical terminology and insurance billing processes is a plus

Required Skills

• Strong interpersonal, oral (includes telephone skills) and written communication skills
• Ability to use all necessary office equipment, faxes, scanners, copiers, etc.
• Proficiency with Microsoft Office Suite and other basic software programs

Pay

• $13.00 - $14.00 per hour

Healthcare setting

• Clinic
• Outpatient
• Rehabilitation center

Schedule

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location:

• On-site and remote

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 20 – 30 per week

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Garner, NC 27529: Relocate before starting work (Required)

Work Location: In person